Information & Shoping
Doft is a beauty store that specializes in supplying luxurious beauty products for a group of famous brands from different countries of the world.
You can speak directly with one of our customer service representatives via live chat, WhatsApp or email at any time 24 hours a day, 7 days a week. please reach us at [email protected]
Shopping from the Doft store is very easy and simple, and the order can be completed in simple steps as follows:
1. Select a category
2. Select the product with its customizations and add it to the shopping cart.
3. Enter your delivery and billing information.
4. Enter your payment information and complete the order.
You can get a discount code through one of the following methods:
– Subscribe to our mailing list to be the first to receive offers and discount codes.
– We always offer discounts and discount codes on our official accounts on social media platforms.
You can avail great discounts on your order using Doft discount codes, all you have to do is paste the correct code in the discount code field on the order completion page.
Payment can be made in the local currency of your country using any of the currently supported payment methods. We accept all types of payment and credit cards, including mada, Knet, PayPal, Google Pay, Apple Pay, STC PayPal
Pay in installments via Tabby or Tamara service for free, without additional fees. All transactions are encrypted and 100% secure. Payment upon receipt service is available for some products only.
Yes, you can pay in installments via free Tabby or Tamara service without additional fees
No, the prices shown on the website do not include value added tax. The value added tax is calculated after entering the shipping address and is calculated according to the law of your country.
VAT is collected for all orders in the United Arab Emirates and the Kingdom of Saudi Arabia upon completion of the order and no fees are required.
Upon receipt of the request.
Orders & Returns
The order can be modified in less than 24 hours after completing the order and before completing the shipping process, you must contact us to amend the order.
The order cannot be modified after 24 hours or after its delivery to the shipping company.
We are happy to replace or refund your order if it matches the terms and conditions described in the site policy.
Click here to view the exchange and return policy.
For more information, please click here to view our exchange and return policy.
Shipping
After the order is shipped, you will receive an email, text message, and a message via the WhatsApp application that includes the tracking number of the shipment, allowing you to know its location immediately through your account page on Doft Store.
It takes 24 hours to process the request.
After our shipping partners receive your order from our warehouse, it takes 3 to 5 business days for the order to reach you via our trusted logistics partners such as Aramex and DHL.
Order processing is the safe collection and packing of the order in our warehouse.
Shipping the order is the delivery of the order to our shipping partner after it is completely ready to be delivered to your address.
Can I complete an order from one country and choose to have it shipped to another? Yes, this is possible if the purchase and payment are verified.
Yes, this is possible if the purchase and payment are verified.
Yes, fast shipping within 3-5 working days in all Gulf countries
We offer free shipping for orders above 299 riyals / dirhams in all Gulf countries.
All orders are shipped from a warehouse in the United Arab Emirates and the Kingdom of Bahrain.
