Shipping
Section 1 - shipment preparation
The request (packaging) is processed within 24 hours from the time the request is confirmed on the site.
Section 2 - shipping period
All orders are delivered within 3-5 days after the shipment leaves our warehouse, except for delays in deliveries from shipping companies - Shipping period: Shipping is something beyond our control.
Section 3 - shipping cost
The Doft store offers free shipping for orders above 299 riyals/dirhams in all Arab Gulf countries.
Shipping Charges:
- Shipping costs, if any, appear on the purchase page after entering the address details.
- Additional fees may be added when shipping to remote areas or in the case of large and heavy goods. You will be notified of any additional fees.
Section 4 - shipping methods
- We deliver orders through our partners DHL & Aramex to all countries of the Arab Gulf, Europe, America, Canada, and Australia.
- Orders are shipped from our warehouse in the United Arab Emirates or from the Kingdom of Bahrain.
Section 5 - shipment tracking
Shipment tracking information will be sent via e-mail and text messages registered in the order, and you can log in to your account on our website to review and track shipments.
Section 6 - shipment tracking
Shipment tracking information will be sent via e-mail and text messages registered in the order, and you can log in to your account on our website to review and track shipments.
Section 7 - Taxes and customs fees
VAT is collected for all orders in the United Arab Emirates and Saudi Arabia upon completion of the application and no fees are required upon receipt of the application.
Additional fees may be imposed upon delivery by the customs of your country, depending on the customs system of each country.
Tax and customs fees are paid on site upon completion of the order for some countries (all details appear on the payment page).
Taxes and customs fees are paid to the shipping company upon receipt of the order in the event that the fees mentioned on our website are not paid.
